The connector set already mapped in the current build.
Built for the tools MSPs actually run.
MSPlex connectors are being built against real production environments. The current build is focused on the systems MSPs already depend on, with the next launch waves queued behind it.
The next launch wave already being planned now.
Additional launch-wave coverage after the initial rollout.
Core connectors already taking shape.
The current build centers on HaloPSA, Hudu, IT Glue, ConnectWise, and PAX8. Each route is being hardened for the operational details that demos skip.
HaloPSA
Full ticket lifecycle, client management, contract billing, time entries, asset tracking, and SLA monitoring.
- Ticket lifecycle management
- Client and contract lookup
- Time entries and asset tracking
- SLA and workflow visibility
Hudu
Knowledge base search, password retrieval, asset documentation, company records, and procedure lookup.
- Knowledge base search
- Password and process lookup
- Asset documentation access
- Company and procedure records
IT Glue
Documentation search, configuration lookup, password retrieval, and company knowledge routing through the current MSPlex build.
- Knowledge base and configuration lookup
- Password and asset retrieval
- Flexible documentation search
- Company and location records
ConnectWise
Ticket workflows, company records, agreement visibility, and dispatch-aware actions for ConnectWise environments.
- Service board and ticket workflows
- Agreement and company lookup
- Member and schedule visibility
- Dispatch and status actions
PAX8
Vendor lookup, procurement context, subscription visibility, and marketplace-aware workflows for PAX8 operations.
- Vendor and catalog lookup
- Procurement and order context
- Subscription visibility
- Cloud marketplace routing
Queued around the first public waves.
SentinelOne, Datto BCDR, and Entra ID are planned for Q3, with Microsoft 365 staged behind them for Q4 as the connector surface expands.
SentinelOne
Threat detection status, endpoint health, quarantine actions, policy management, and incident investigation.
- Threat detection status
- Endpoint health checks
- Quarantine and policy actions
- Incident investigation support
Datto BCDR
Backup status, recovery point verification, screenshot checks, agent health, and restore operations.
- Backup status checks
- Recovery point verification
- Screenshot and agent health review
- Restore operation support
Entra ID
User management, group membership, license assignment, sign-in logs, and conditional access policy review.
- User and group management
- License assignment
- Sign-in log visibility
- Conditional access policy review
Microsoft 365
Mailbox context, collaboration workflows, license visibility, and tenant productivity actions are planned for the Microsoft 365 launch wave.
- Mailbox and user context
- Calendar and collaboration routing
- License visibility
- Tenant productivity workflows
What makes an MSPlex connector production-ready.
A connector is only useful if the auth model, tenancy boundaries, and operational edge cases are already handled. That is the actual work.
Auth handled properly
OAuth2, API keys, token refresh, and tool registration are built into the connector layer instead of delegated to ad hoc scripts.
Tenant-safe by design
Every connector is designed for per-tenant credentials, usage metering, and the exchange model required by MSP environments.
Built for real workflows
The goal is not a generic tool list. It is reliable execution across tickets, docs, security posture, identity, and backup operations.
Tell us what your stack needs next.
If your team needs Kaseya, additional PSA coverage, NinjaOne, Sophos, or another platform, that demand should shape the roadmap after launch.