MSPlex/Experience
Experience

See the exchange in motion.

MSPlex isn't a wrapper generator or a marketplace of half-built integrations. It's a managed exchange layer. Here's what that actually looks like under the hood.

One gateway. Every tool. Every tenant.

AI clients connect to MSPlex once. MSPlex handles auth, routing, and tenant isolation for every connector in the exchange.

AI CLIENTSMSP TOOLSCLAUDECURSORAGENTCOPILOTCUSTOMHALOPSAHUDUIT GLUECONNECTWISEPAX8MICROSOFT 365MSPlexGATEWAY EXCHANGE1,247TOOL CALLS ROUTED
gateway-cli

$ msplex connect halopsa --tenant acme

-> HaloPSA connector linked

$ msplex status

-> Launch target: Q3 2026

-> Connectors: 5 current, 4 planned

-> Endpoint: https://msplex.ai/mcp/v1/acme-corp

How one request moves through MSPlex.

A single tool call moves through validation, routing, execution, and response shaping before it returns to the AI client. The exchange owns the operational steps.

01
Request received
AI client sends a tool call to the exchange.
02
Auth validated
Tenant credentials are verified and refreshed if needed.
03
Route resolved
The gateway maps the request to the correct connector tool.
04
Tool executed
The connector runs the operation against the MSP system.
05
Response returned
A structured result flows back through the exchange.

Operational outcomes baked into the flow.

The exchange is not just transport. It takes on the operational weight that usually ends up scattered across scripts, tokens, and brittle connector glue.

Production auth handled

Credential refresh, tenancy proof, and connector auth state stay in the exchange instead of leaking into AI agents.

Cross-tool workflows

One gateway lets AI move between PSA, security, documentation, and backup tools without custom middleware for every hop.

Usage metering built in

Every request is routed, measured, and attributable so you can see connector health and operational demand by tenant.

Every tenant. Completely walled off.

MSPlex enforces per-tenant credential vaulting, usage metering, and tool-call boundaries. Tenants never share auth context, and every request carries its tenancy proof.

Acme IT Services
Credential boundary
API Key
HaloPSAHudu
Peak Managed Solutions
Credential boundary
OAuth 2.0
ConnectWiseIT Glue
Apex Consulting
Credential boundary
Bearer Token
PAX8Microsoft 365

Your operational command surface.

Manage connectors, monitor usage, configure tenants, and track the health of your exchange from one dashboard built for MSP operators.

Dashboard
Connectors
Usage
Tenant Config

Screens reflect the current MSPlex build as the platform moves toward a Q3 2026 early-access launch.

Ready to route AI through your MSP stack?

Request early access now or talk through a production deployment plan with the team as MSPlex moves toward launch.

MSPlexExperience