HP
PSA
Current buildHaloPSA
Full ticket lifecycle, client management, contract billing, time entries, asset tracking, and SLA monitoring.
28 toolsOAuth2Webhooks
PSA
HaloPSA connector detail.
HaloPSA is part of the current MSPlex connector build with OAuth2 support, ticket workflows, contracts, assets, and SLA visibility. Use this page to understand the connector posture, the operational surface it is meant to support, and how it should be evaluated inside a broader MSPlex rollout.
Connector snapshot
The detail page should make fit and readiness legible.
Core capabilities
- Ticket lifecycle management
- Client and contract lookup
- Time entries and asset tracking
- SLA and workflow visibility
Operational posture
Judge the connector by workflow depth, not logo count.
Operational surface
HaloPSA is treated as a psa surface inside MSPlex, so workflows are framed around how operators actually use it rather than around generic API access.
Auth and boundary
This connector is planned around OAuth2 with the tenant boundary enforced by the exchange layer instead of by ad hoc scripts or agent-local credentials.
Execution model
The current connector posture is webhooks, with capabilities oriented around production workflows instead of one-off demo calls.
Evaluation rules
Use connector detail pages to keep rollout conversations realistic.
01
Confirm the workflow fit
Use the connector review to map HaloPSA to the exact MSP workflows you want AI to support first, not just to the product name itself.
02
Review current versus planned state
HaloPSA is currently labeled Current build. Keep that distinction explicit when discussing rollout timing or readiness.
03
Pair detail with exchange posture
The connector only makes sense as part of the wider MSPlex gateway model, where auth, routing, and tenant proof stay governed together.
Review next
Keep connector detail connected to the rest of the system.
Use with
Related connectors
Need this connector mapped to your rollout plan?
Bring the workflows you need first, the systems they touch, and how close those workflows need to be to the current connector build.